Your residents deserve
instant answers.

Scaalr deploys AI agents that handle maintenance requests, triage urgency, route work orders, and keep residents informed around the clock.

Request a demo Explore AI agents

Hi, my kitchen faucet is leaking badly and water is pooling on the floor. Unit 4B.

4:28 AM

Alex

AI Agent

My kitchen faucet is leaking badly. Unit 4B.

I've created a maintenance ticket right away.

Triaged High Priority Plumber en route

Plumber dispatched. Arriving within 90 min.

Type a message...

Triaged High Priority Dispatched

Plumber dispatched. ETA 90 minutes.

Maintenance Triage◆ Resident Communications◆ Work Order Routing◆ Leasing Automation◆ SLA Enforcement◆ Multilingual Support◆ Portfolio Intelligence◆ Maintenance Triage◆ Resident Communications◆ Work Order Routing◆ Leasing Automation◆ SLA Enforcement◆ Multilingual Support◆ Portfolio Intelligence◆

AI Agents

Purpose-built for property operations

Scaalr agents handle the work your team shouldn't have to. From first contact to resolution, every step is automated.

Scalable Operations

Automate routine admin and let AI handle call volume at any hour. Your team focuses on decisions, not data entry.

Instant Resident Replies

Residents get answers in seconds, not hours. No more voicemails, no more unanswered emails sitting in a queue.

Full Audit Trail

Every interaction is logged, timestamped, and auditable. Canadian-hosted infrastructure keeps your data where it belongs.

Smart Work Routing

AI categorizes, prioritizes, and dispatches work orders to the right vendor based on urgency, trade, and your SLA rules.

Portfolio Intelligence

Live dashboards track SLA compliance, response times, and trends across every property in your portfolio.

Multilingual Support

Communicate with residents in 50+ languages. Every resident gets the same quality experience, regardless of language.

Built for enterprise portfolios

Canadian-hosted infrastructure

Fully auditable

Integrates with your PMS

Live in days, not months

How it works

From request to resolution

Four steps. Fully automated. Your team stays informed while residents stay happy.

Resident reaches out

Via SMS, email, chat, or voice. Any channel, any time. Scaalr meets residents where they are.

AI triages instantly

Urgency is scored, a ticket is created, and the issue is classified. No manual intake required.

Auto-dispatches the right team

Vendors and staff are dispatched based on SLAs, trade type, and availability. The right person, every time.

Resident stays in the loop

Proactive status updates at every step. Residents know what's happening before they need to ask.

Meet your AI agent

Hi, I'm Alex. I handle resident requests around the clock.

Alex is a conversational AI agent built for property management. From maintenance emergencies at 2 AM to leasing inquiries on a holiday, Alex responds instantly, creates tickets, dispatches vendors, and keeps everyone updated across your entire portfolio.

Insights

Ideas shaping property management

Resident Experience

Why every resident deserves a welcome in their own language

Operations

From vendor delays to SLA discipline. AI makes it stick.

Retention

How AI nudges keep tenants renewing, not leaving

Pricing

Simple, scalable pricing for modern property operators

Built for multi-unit portfolios, from your first building to 400,000+ units.

Starter

Perfect for getting to know Scaalr before rolling it out portfolio-wide.

Free First 5 units free, then $0.99 /unit /month

Ideal for portfolios of 5–100 units
Up to 3 internal users
No minimums

Start with 5 free units

Includes the following features:

Dashboard: real-time view of your operations on rent, cases and work orders
Core ERP: properties, units, tenants, leases, owners and contractors
Ops: case and work order management with calendar views
Rents and leases: lease and rent collection tracking and booking
Accounting: automatic journals, P&L and balance sheet
Public property page: share a polished page for one property with photos and description
Term: credit card required to sign up, cancel any time

Growth

Best choice for PMs consolidating ops, accounting and AI into a single platform.

$1.49 /unit /month $99 /month minimum

Ideal for portfolios of 100–2,000 units
Up to 10 internal users

Go live with Growth

Everything in Starter, plus:

Foundational AI: receives resident email 24/7, creates AI summary, flags urgent cases and issues urgent notifications
Rent increases: automated rent increase cases featuring pre-populated N1 forms, ready for signing
Owner satisfaction: owner portal featuring statements and case reports
Rents and leases: automated rent collection processing for accounting purposes
Contractor experience: contractor portal for ongoing work orders, site photos, documents and plans
Invoicing: generate invoices for work orders and track payable expenses
Public property portals: marketing-style pages for every property and unit with photos and videos

Scale

Enterprise AI + ERP for portfolios, funds and REIT-level operators.

Let's talk Custom platform fee + tiered per-unit pricing

Designed for 2,000–400,000+ units
Unlimited users

Talk to our team

Everything in Growth, plus:

AI property ops agent: AI that works like another member of your operations team across phone, email and SMS
High-volume AI: enterprise-grade AI for phone conversations, email & text messaging
24/7 AI triage & after-hours coverage: always-on AI handles phone, email and text conversations
AI notification campaigns: notify residents of upcoming maintenance via phone, email, or SMS
Multi-language AI: conversational AI in multiple languages with configurable language preferences per tenant
Compliance and security: SSO, fine-grained permissions, integration with your enterprise cloud, full audit log
Enterprise API: secure, documented API for deep integration with existing systems and workflows
Onboarding and support: dedicated team to migrate data from legacy systems, long-term app and AI support

Get started

See Scaalr in action

Walk through your workflows and see exactly how Scaalr fits your operation.

Request a demo View pricing

Your residents deserveinstant answers.