AI manages your
properties.
You manage the AI.
One system runs the whole job: accounting built in, invoices sent, payments deposited to your bank with no added platform fees. So the accounting software goes, and the spreadsheets go with it. Midnight stops being your job. Alex picks up the call, reads every message the moment it lands, and wakes a human only for the real emergency.
Purpose-built for property operations
Six jobs, one agent: the inbox, the front desk, payments, the books, rent notices, and the record of all of it. First contact to resolution.
Every email answered
Front desk
Invoicing & payments
Accounting
Rent increases
Full audit trail
From request to resolution
Four steps. Alex clears the volume; you make the calls that cost money.
Resident reaches out
By email or text, at any hour. On Scale, Alex answers phone calls too. Every request lands in one queue, whichever way it arrives.
AI triages instantly
Urgency is scored, a ticket is created, and the issue is classified. Urgent ones alert your team by email and text. No manual intake required.
Your team dispatches with one click
Cases arrive triaged and prioritized. You pick the vendor and approve the spend; Scaalr handles the paperwork.
The resident hears back
Where you turn replies on, Alex answers with what happens next, in the resident's own language. 30+ languages, through a connected language service. Every reply lands on the case.
Hi, I'm Alex. I handle resident requests around the clock.
Alex is a conversational AI agent built for property management. From maintenance emergencies at 2 AM to leasing inquiries on a holiday, Alex responds instantly, creates tickets, dispatches vendors, and keeps everyone updated across your entire portfolio.
One platform, end to end
The AI agent is the front line. Behind it, a complete system runs your books, your data, and your portals, so your entire portfolio lives in one place.
Accounting
Automatic journals, P&L, and balance sheet. Your books stay current with no manual data entry.
Live Dashboard
A real-time view of rent collection, open cases, and work orders across every property you manage.
Property & Lease Hub
Properties, units, tenants, leases, owners, and contractors in one connected system of record.
Owner Portal
Owners self-serve statements and case reports, so your team fields far fewer status requests.
Contractor Portal
Vendors handle work orders, upload site photos, and access documents and plans in one place.
Public Property Pages
Polished, marketing-style pages for every property and unit, complete with photos and video.
Rent increases, prepared for each market
A rent increase is a scheduled, validated event on the lease, not a calendar reminder. Scaalr prepares the notice for the market each property sits in; you set the rate.
On the worklist
Every eligible lease surfaces with its earliest lawful effective date, its proposed rate, and its schedule status. Schedule in bulk or override per lease.
The right paper, signed
Each increase is checked against the market's cap, frequency, and notice rules. The prescribed government form is filled where one exists, and every notice is signed before it serves.
Across six countries
Nothing sends in a market until you confirm its current rules. Notices serve by email where the market permits; elsewhere your team serves them, and the record lands on the lease.
Ideas shaping property management
Simple, scalable pricing for modern property operators
Built for multi-unit portfolios, from your first building to 400,000+ units.
Starter
Get to know Scaalr on a handful of units before rolling it out portfolio-wide.
Includes the following features:
- Dashboard: see rent, cases and work orders at a glance
- Everything in one place: properties, units, tenants, leases, owners and contractors
- Cases & work orders: manage resident cases and work orders, with calendar views
- Rents and leases: track leases and collect rent in one place
- Accounting: automatic journals, P&L and balance sheet
- Public property page: share a polished page for one property with photos and description
- No commitment: add a card to start, cancel anytime
Growth
Ops, accounting, and the AI inbox in one platform, for the buildings you run.
Everything in Starter, plus:
- Alex: covers resident email and texts 24/7, alerts your on-call person only for the real emergency, and can reply in the resident's own language, any of 30+. You decide who is on after-hours duty.
- Invoicing & online payments: get paid directly through Scaalr. Issue invoices for work orders, collect payment online by credit card or Apple Pay with no added platform fees, and track payables in one place.
- Rent increases: every US state and DC; every Canadian province and territory; plus markets across Australia, New Zealand, the UK, and Ireland. Scaalr queues eligible leases, validates each increase against your market's rules, fills the government form where required, and serves the signed notice where the market's rules allow. You set the rate. See all supported markets
- Owner satisfaction: owner portal featuring statements and case reports
- Rents and leases: automated rent collection processing for accounting purposes
- Contractor experience: contractor portal for ongoing work orders, site photos, documents and plans
- Public property portals: marketing-style pages for every property and unit with photos and videos
- Front desk, reception & concierge: visitors, packages, fobs and security-guard logins on one screen. Snap a photo of a package label and AI logs it to the right resident, no manual typing, fewer mix-ups.
- Customer-managed encryption keys (BYOK): your accounting books are encrypted at rest with a key you hold and Scaalr never stores. Zero-knowledge encryption built for compliance.
Scale
Enterprise AI + ERP for portfolios, funds and REIT-level operators.
Everything in Growth, plus:
- AI property ops agent: AI that works like another member of your operations team across phone, email and SMS
- High-volume AI: enterprise-grade AI for phone conversations, email & text messaging
- 24/7 AI triage & after-hours coverage: always-on AI handles phone, email and text conversations
- AI notification campaigns: notify residents of upcoming maintenance via phone, email, or SMS
- Resident language preferences: set each resident's language once; every conversation runs in it
- Compliance and security: SSO, fine-grained permissions, private cloud storage, full audit log
- Enterprise API: secure, documented API for deep integration with existing systems and workflows
- Onboarding and support: dedicated team to migrate data from legacy systems, long-term app and AI support
See Scaalr in action
Walk through your workflows and see how Scaalr answers calls, triages issues, and dispatches vendors, 24/7.
Built for the people who keep buildings running
Scaalr was founded on a simple belief: property teams deserve technology that works as hard as they do. Every day, managers, coordinators, and maintenance teams keep communities running, often with outdated tools and limited support, especially outside business hours.
We're building the AI infrastructure that closes that gap. Our platform extends the capabilities of property operations teams. It handles the volume, the after-hours calls, and the repetitive coordination, so people can focus on what actually requires a human touch.
The name Scaalr reflects what we set out to solve: helping property operations scale without sacrificing the consistency, security, and accountability that enterprise operators require. Whether you manage a single building or a portfolio spanning thousands of units, the platform is built to grow with you, bringing the compliance posture, data governance, and operational rigor that institutional teams expect from day one.
Resident-first
Every decision starts with the resident experience. Faster responses, clearer communication, and follow-through that builds trust.
Operator-aligned
We build for the realities of property management, not theoretical use cases. Our tools are shaped by the workflows teams already follow.
Quietly reliable
The best operations technology is the kind nobody notices. Scaalr works in the background, consistently, around the clock.
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